Had Make it Drain to my home to help with a leak in our basement, we were uncertain what do. Chris from MAKE IT DRAIN was very informative. He explained everything to us in terms that we would understand. We are very pleased with the job.
I had make it drain out to look at my leaking foundation, I wasn’t really sure what was happening and what I should do about it. Chris and his crew explained everything that needed to be done and how they were going to do it.. I was reassured that they were going to fix my issue. and they did
We called Make It Drain because we had a drain in an outdoor stairwell that was not draining properly and was periodically causing flooding in our basement entranceway.
Another major company had already sent someone to look at it. After taking a cursory look and charging us to tell us that we had a potentially serious problem they left, promising to send us estimates on various courses of action. Those estimates were never received. Make It Drain, on the other hand, responded immediately, conducted a through investigation, accurately diagnosed the problem as a collapsed pipe and damage weeping tile system, undertook the limited excavation needed to sort the problem out, completed the work within a very short period of time, and then charged us less than the estimate we’d been given (which was already a reasonable cost) The crew were polite, professional, and considerate. The foreman was very forthcoming in explaining what the problem was, how drainage systems work, and what kind of maintenance we need to be doing. We are thoroughly happy with the expert, personal, and guaranteed service we have received and would definitely call this company again.
I was in a panic, not sure who to call for my backed up drain. I called MAKE IT DRAIN and they had someone with in the hour. They explained everything to my understanding. I felt relieved. Problem solved. Thanks MAKE IT DRAIN. GREAT WORK